A reference guide for Educators using Connect at TAFE Queensland.

Create FAQs for learners

The FAQ (Frequently Asked Questions) tool enables you to provide a list of common questions with answers that users might have when using Connect or accessing a unit. FAQ questions and answers are organised into categories, and all questions and answers must belong to a category.

We recommend you create categories that group questions and answers by topic, or by similar contexts in which users often have similar questions. For example, some categories you might create are General Information, Technical Issues, Assignment Submission Folder Submission Policies, Research and Citation Style Requirements, and How to Find Grades.